Business Developer

Description: Join an innovative venture and new business organization as a Customer Operations & Enablement Lead, and play a key role in the rollout of a digital platform for used truck parts. This role works in close partnership with the Commercial & Growth Lead, with a clear focus on customer enablement, workshop activation, and execution of the rollout plan. The goal is to ensure customers are successfully onboarded, actively use the platform in practice, and remain engaged over time. You will work hands-on with workshops and partners, supporting onboarding and activation, running user tests, gathering feedback, and translating market insights into clear priorities for the internal team. You will also help define KPIs and closely follow performance to improve adoption, usage, and customer value. This role is central to ensuring a successful launch and scale-up, where onboarding, activation, support, enablement materials, KPI frameworks, and feedback loops are key components. Assignment Overview: The role focuses on driving customer onboarding, activation, and ongoing usage of the platform. It involves close collaboration with Commercial, Product, and Tech teams to ensure customer feedback, performance insights, and operational learnings are translated into continuous improvements of the platform and commercial approach. Responsibilities: - Work closely with the Commercial & Growth Lead to drive rollout and activation. - Lead onboarding and enablement of workshops on the platform. - Support customer activation and repeat usage after go-live. - Run user tests and gather structured customer feedback. - Translate feedback into clear feature requests and improvement actions. - Help define and track KPIs for activation, usage, and customer performance. - Support willingness-to-pay interviews and input to the commercial model. - Act as the voice of the customer in close collaboration with Commercial and Tech/Product. Must Have: Experience from large rollouts, implementations, or customer enablement. Strong experience in customer-facing roles. Experience working in fast-moving environments. Nice To Have: Experience working closely with Product and Tech teams. Experience with marketplace platforms or multi-stakeholder environments. Experience with KPI tracking and performance-driven operations. Language: English required. Swedish and additional European languages are considered a merit. Personal / Soft Skills: Strong relationship-building and customer communication skills. Structured and hands-on approach. Strong business judgment and commercial understanding. Comfortable working with data, KPIs, and performance follow-up. Ability to balance customer needs with business priorities. Adaptable and comfortable handling ad hoc tasks. Other Specifications: High ownership in a venture environment. Strong focus on activation, adoption, and customer value creation. Ability to translate customer insights into actionable improvements. Comfortable working cross-functionally with Commercial, Product, and Tech teams. Start: 2026-06-29 Assignment Length: 2026-12-31 Scope: 100%