Client Sales Development Manager

<p> <strong>Headquarters:</strong> Remote, United States <br /><strong>URL:</strong> <a href="http://blackhawknetwork.com">http://blackhawknetwork.com</a> </p> <div class="iCIMS_JobContent"> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"> About Blackhawk Network: </h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><span>Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.</span></p><p> </p><p><span><span>This position may be performed remotely anywhere within the United States except for the State of Alaska, North Dakota, or South Dakota. Employees located within 50 miles of a BHN office will be considered a "Hybrid" employee and are required to come into the office 2 days per week based on office schedule.</span></span></p> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"> Overview: </h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><span>As a Client Sales Development Manager, you will be managing our top midmarket accounts while also building new relationships through prospecting and relationship building.  Your success will be based on your ability to effectively nurture the existing business (SaaS and non-SaaS accounts) and fostering new opportunities by engaging executive-level decision-makers</span></p> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"> Responsibilities: </h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container"> <div class="iCIMS_Expandable_Text"> <p><span><strong>Growth</strong></span></p><ul><li><span>Manage a portfolio of key clients, building and maintaining strong, long-term relationships that drive revenue and retention.</span></li><li><span>Proactively identify and close new revenue opportunities through upsell, cross-sell, and expanded program usage.</span></li><li><span>Lead initiatives to increase customer adoption, utilization, and satisfaction with Blackhawk Network.</span></li><li><span>Build and maintain a healthy sales pipeline with appropriate coverage to meet and exceed annual targets.</span></li><li><span>Accurately forecast revenue and share clear, timely projections with sales leadership.</span></li><li><span>Identify and purse opportunities across multiple buyer personas (e.g. Marketing, Research, HR) seeking scalable reward and payout solutions.</span></li></ul><p><strong>Relationship Building & Engagement</strong></p><ul><li><span>Cultivate relationships through personalized, value-driven communication (targeted content, industry insights, relevant company updates, etc.) to advance opportunities through the funnel. </span></li><li><span>Act as a consultative partner, advising customers on how rewards and incentives can drive engagement, participation, and loyalty across their programs.</span></li><li><span>Deliver compelling product demonstrations that connect our solutions to each prospect's unique business challenges.</span></li><li><span>Navigate complex organizations to identify and engage the right decision-makers and influencers.</span></li></ul><p><span><strong>Sales Execution & Collaboration</strong></span></p><ul><li><span>Collaborate with the New Business Account team to ensure smooth account handoffs and an exceptional customer onboarding experience.</span></li><li><span>Surface objections with confidence, ask insightful discovery questions, and leverage business pain points to create urgency throughout the sales cycle.</span></li><li><span>Coordinate with cross-functional teams (marketing, product, operations) to delivery on customer objectives and support account growth.</span></li></ul><p><span><strong>Product Knowledge & Tools</strong></span></p><ul><li><span>Become a subject matter expert on Blackhawk Network's product suite staying current on enhancements and industry use cases. </span></li><li><span>Maintain exceptional CRM hygiene and data accuracy in Salesforce and Dynamics.</span></li><li><span>Leverage our technology stack including Gong, Salesforce, Dynamics, and SalesLoft to manage pipeline, analyze sales conversations, and drive effective engagement.</span></li><li><span>Share best practices across the team and actively contribute to a culture of continuous improvement.</span></li></ul> </div> </div> </div> <h2 class="iCIMS_InfoMsg iCIMS_InfoField_Job"> Qualifications: </h2> <div class="iCIMS_InfoMsg iCIMS_InfoMsg_Job"> <div class="iCIMS_Expandable_Container">