Customer Support Specialist (Energy Industries)

Provide internal and external customer support (e.g. technical, order assistance, payment-related assistance) and coordinate with relevant resources to have complete case ownership and to increase customer satisfaction. Ensures the resolution of customer issues (e.g. order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After- Sales Service and/or Spare Parts teams. The terms and conditions for the assignment will be based on Ework’s framework agreement with the client. Should you become relevant for further presentation to the client, we will contact you to also establish the contractual terms and conditions. Based in: Malmö PLEASE NOTE: To apply for the assignment, you must submit your application via Ework Verama together with: • Completed Candidate Template in Word format • CV Please note that the application must be complete with all requested attachments in order to be received and approved. Questions: If you have any questions regarding the assignment, please contact the responsible recruiter: Julijana Stojanovic; [julijana.stojanovic@eworkgroup.com] Application Deadline We review applications on an ongoing basis. This means that the assignment may be removed from our website before the final application date. If you are interested in the assignment, we recommend applying as soon as possible. For this assignment, an Ework Services fee of 0.9% will be deducted from the total invoiced amount.