Department Manager, Manufacturing (TX)

Dandy is transforming the massive and antiquated dental industry—an industry worth over $400B. Backed by some of the world’s leading venture capital firms, we’re on an ambitious mission to simplify and modernize every function of the dental practice through technology. As we expand our reach globally, Dandy is building the operating system for dental offices around the world—empowering clinicians and their teams with technology, innovation, and world-class support to achieve more for their practices, their people, and their patients. We are looking for a Manufacturing Department Manager to join our rapidly growing venture-backed company. The Department Manager will oversee production workflows, equipment, team members, and quality across our 5 product lines in a state-of-the-art Manufacturing Facility in Carrollton, TX. In this role, you will manage a team of 100+ technicians and 7 directs across 3 shifts in a 24/5 operation. You will be responsible for ensuring that orders are fabricated at the highest quality standards while meeting customer deadlines. If you’re looking to disrupt the dental lab industry status quo, this is the right place for you! What You'll Do - Continuously seek opportunities to improve workflows and processes for optimal efficiency, cost reduction, and scalability - Outline, track, and report on key performance indicators to drive accountability and informed decision-making to help the facility reach new levels - Quickly troubleshoot and solve people, process, and technology issues as you operate within a large-scale, fast-paced manufacturing environment - Monitor and enforce adherence to strict manufacturing quality standards (including equipment maintenance and repair) and roll up your sleeves to lead by example where needed. High quality is key to efficient scalability! - Lead, scale, and continuously train a team of 40+ technicians as they execute daily operational tasks across 3D printing, milling, finishing, injection processing, and assembly - Work with other teams (Materials, Facilities, Quality, etc.) to proactively identify and address high-priority improvement opportunities - Report directly to the facility’s Director of Manufacturing What We're Looking For - 7+ years of experience managing a department or large team in a manufacturing environment, ideally in complex or ambiguous settings - Ability to be full-time onsite in Carrollton, TX - Proven track record of improving KPIs at a team and/or department level - Comfortable performing data analysis and making decisions based on the results - Experience reporting on performance metrics during recurring business meetings - Passion for breaking down complex problems into smaller manageable steps to help team members effectively work through ambiguity - High level of comfort with digital tools and technology - Very high attention to detail and organizational skills - Team player attitude and willingness to help others to help the team exceed expectations - Natural curiosity and ability to learn new concepts, tools, and workflows quickly - Strong self-motivation, self-direction, and ability to work with multiple stakeholders to push improvement initiatives to completion - Excellent communication, change management, and stakeholder management skills - Data-driven problem solver who can deliver results quickly (e.g., resolving complex issues in 3-5 days) Bonus Points For - Previously built and/or led departments in a manufacturing environment, including operational infrastructure (e.g., inventory management systems, written SOPs) - Experience scaling teams and operations in high-growth environments Req ID: J-1186 For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate. Our local benefits packages typically include healthcare, dental, mental health support, parental planning resources, retirement savings options, and generous paid time off—ensuring our team members are supported no matter where they live and work. Dandy is proud to be an equal-opportunity employer. We are committed to building a diverse and inclusive culture that celebrates authenticity to win as one. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or any other legally protected characteristics. Dandy also fully complies with the Americans with Disabilities Act (ADA). We are dedicated to embracing challenges and creating an accessible, inclusive workplace for all individuals. If you require any accommodations for your interview or have any questions beforehand, rest assured that we will do everything we can to meet your needs. Visit Dandy Careers https://www.meetdandy.com/careers/ for more! Data Privacy Notice: By submitting your application, you consent to Dandy collecting, storing, and processing your personal information for recruitment purposes in accordance with our Privacy Policy https://www.meetdandy.com/privacy-policy/ and GDPR regulations. You have the right to access, rectify, or request the deletion of your data at any time by contacting Privacy Requests https://www.meetdandy.com/privacy-requests/.