Director, Operations | Poppy & Peonies

Bloom is a full-service workplace design consultancy, proudly supporting Poppy & Peonies in their search for a Director, Operations to join their dynamic team. As Talent Advisors, we serve as the bridge between our Bloom Partner and you throughout the recruitment process. At Bloom, we don’t rely on automated tools to sift through applications—every resume is carefully reviewed by a real person to ensure a fair and consistent interview process. If selected, you’ll join Poppy & Peonies directly as a valued member of their team. We’re excited to consider your application! Please note that applications will be accepted throughout the holiday season. Thank you for your patience and interest in this opportunity! -------- Hi, I’m Natalie Dusome, Founder and CEO of Poppy & Peonies. At Poppy & Peonies, we’re a fun and energetic brand that believes style and function should always go hand-in-hand. We’re passionate about creating practical pieces that make life a little easier and literally lighten the load. Building Poppy & Peonies has been an incredible adventure. It all started when my daughter Poppy was born, and I found that my accessories no longer fit my new life as a mom. I needed bags with pockets and organization that looked cool but also had functionality. When I couldn’t find them, I decided to create them myself. And so, in 2015, Poppy & Peonies was born. We’ve come a long way since then—from filling orders in my basement to appearing on Dragons’ Den, and now, expanding into new product categories and collaborating with exciting influencers and brands. It hasn’t always been smooth sailing, but thanks to our incredible community, we’ve never felt more loved and supported! We believe in our responsibility to care for the environment and are passionate about preserving the health and welfare of our planet and the animals that live on it. That’s why all of our bags are made from high-quality vegan leather, and our entire product line is vegan, cruelty-free, and PETA-approved. We ship our products plastic-free and use a combination of recycled, compostable, and biodegradable materials to mitigate shipping waste. We are constantly looking for new ways to make our products and supply chain more sustainable, reducing our carbon footprint. As our Director of Operations, own and scale the operational backbone of Poppy & Peonies. You will lead supply chain, inventory, and fulfillment strategy across Canada and the U.S., ensuring the business can grow efficiently without compromising on customer experience, product quality, or brand values. This role sits at the centre of product, finance, and commercial execution. You will partner closely with leadership to translate growth plans into operational reality—making sure the right products are in the right place at the right time, especially as we scale across multiple channels and regions. A key focus of this role will be building scalable systems and structure to support rapid growth, including U.S. expansion, new warehouse and 3PL relationships, and emerging sales channels such as TikTok Shop. This is a hands-on leadership role ideal for someone who loves building structure in fast-moving environments and can confidently move between strategy, systems, and execution. Does this sound like you? Do you thrive on building systems that make fast-growing businesses run smoothly? Are you excited by solving complex operational challenges across supply chain, inventory, and logistics? Do you enjoy working closely with leadership to turn growth plans into execution? Are you energized by bringing order, clarity, and scalability to a brand that is growing quickly across multiple markets? If you answered yes, yes, yes and yes—we would love to hear from you!