Engineering Manager, Operator Tooling

What you'll do Beyond technical excellence, we prioritize continuous growth and collaboration. Knowledge sharing sessions to expand your expertise Dedicated 1:1 mentorship to support your professional development Clear, measurable impact—your contributions will directly shape our ability to maintain a secure and compliant platform. And now, we're looking for a passionate manager to expand our remit even further and reshape how operations looks inside Stripe. Full ownership is the ultimate green flag for us, but here are some high-level expectations. Responsibilities Recruit, coach, and develop a team of exceptional engineers. Lead the development of our operations tooling, providing reliable, user-first surfaces that just feel natural. Cultivate a culture of engineering excellence, innovation, and user empathy. Drive your engineering team toward exceptional technical quality, reliability, scalability, and operational excellence. Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 8+ years of professional hands-on software development experience 2+ years of experience leading software engineering teams Hands-on experience designing and building large-scale distributed systems A track record of managing and mentoring junior and senior engineers Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers A track record of attracting and hiring top talent and growing teams Demonstrated ability to define and drive complex initiatives and projects across multiple teams Proven success with cross-discipline and cross-team collaborations Preferred qualifications Experience building and operating highly scalable, data-intensive services Experience building and operating observability solutions, such as designing and building telemetry collections, data transport and storage solutions, and composable UI architectures We don't expect deep expertise in every dimension above, but we look for genuine interest in learning any of the less familiar areas.