FP&A Manager

Location: Surrey (Hybrid -- 2 days in office) Contract: Permanent, full-time Department: Finance Reports to: Head of Finance Direct reports: None Salary: £65,000 – £70,000 + benefits Working Pattern: 2 days per week onsite | 4.5 day working week (Half day Fridays) About Us Infinity is a market-leading advanced analytics and call-tracking service working with some of the world’s most well-known brands. As a company, we’re ever evolving, using cutting-edge tech and a drive for success to see us through. Our growth is exponential, with annual revenue of (£)18m+. Our mission is clear, to become the best call-tracking provider in the world. There’s never been a better time to join Infinity. The Role The FP&A Manager is the financial insight engine of the Finance function -- turning financial and operational data into clear, forward-looking insight that drives better decision-making across the business. This is not a reporting-only role. You will interpret performance, challenge assumptions, and translate ARR, MRR, KPIs and forecasts into actionable insight that influences revenue growth, profitability and strategic direction. You will take a hands-on approach to analysis and modelling, building and owning outputs end-to-end. Working across Finance, RevOps and commercial teams, you will bring revenue, cost and cash together into a single, coherent and trusted view of business performance. You will work closely with business leaders, RevOps, the Management Accountant, Credit & Ops Manager and Head of Finance to identify risks early, unlock opportunities, and enable better, faster decisions. Revenue & ARR / MRR Insight • Own the integrity of ARR/MRR, ensuring accuracy and alignment across systems alongside RevOps. • Deliver clear monthly reporting with actionable insight on movements, risks and opportunities. • Carry out detailed analysis of revenue movements, drivers and variances to inform decisions. • Partner with RevOps, Sales and CX to improve billing accuracy and revenue visibility. • Track leading indicators (churn, expansion, pipeline trends) and proactively flag risks and opportunities. • Ensure new business goes live and ramps as expected, removing blockers early. • Prepare and present insight-led outputs for leadership discussions. Performance & KPI Visibility • Own and evolve business KPIs (NRR, LTV, CAC, ARPU, growth, gross profit), ensuring they are clearly defined, consistent and aligned across the business. • Deliver weekly and monthly KPI reporting, with clear trend analysis and forward-looking commentary. • Perform hands-on analysis of KPI performance and drivers, translating movements into clear actions. • Ensure KPIs are visible, understood and actively used across the business. • Provide insight to support commercial decisions and margin improvement. Forecasting, Budgeting & Planning • Own billing and revenue forecasts (monthly and rolling), integrating inputs from RevOps, Sales and CX. • Analyse performance vs forecast and budget, driving actions with stakeholders to close gaps. • Support delivery of the 3-year plan, annual budget and reforecasts with the Head of Finance. • Build and own forecasting and scenario models, taking a hands-on role in model development. • Deliver scenario and sensitivity analysis to support decision-making. • Provide monthly run-rate and variance analysis alongside the Management Accountant. Cash Flow & Treasury • Own weekly and monthly cash flow reporting, ensuring accuracy and clear commentary on position and outlook. • Prepare