Insights Analyst

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams . If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you Key Responsibilities Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building. Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports. Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings. Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency. Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends. Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives. Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives. Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.