Operations Specialist (Creative Production)

<p>Simple Life is the #1 AI-powered health coaching app for adults who want to lose weight and enjoy a healthier lifestyle—without the stress or extremes. Our mission is to empower people to feel their best every day. By challenging traditional, restrictive approaches, Simple offers a more sustainable method grounded in ease, personalization, and real-life support.</p><p>Simple has had over 17 million downloads and more than 300,000 5-star reviews, having helped millions lose weight successfully and sustainably. Simple has earned recognition as Best Virtual Coach and one of the Top 100 AI companies — all thanks to a dedicated global team driving real impact.</p><p>With SIMPLE as a partner in their pocket, users feel cared for and empowered to embrace — and stick to — new healthy habits. To learn more, visit <a target="_blank" href="https://simple.life/?utm_source=greenhouse&utm_medium=hr&utm_campaign=homepage&campaign_id=1&utm_content=1&adgroup_id=1&utm_term=1&ad_id=1">simple.life.</a></p><p>We're looking for a <strong>Creative Operations Specialist</strong> to build and scale the operational environment behind our Creative Production team. This is performance-marketing creative production across ad platforms (Meta, Google, Applovin, Tiktok) and producr directions.</p><p></p><p>This role sits at the intersection of operations, process design, and AI automation. You'll help transform creative production from a collection of workflows into a highly organized, scalable system powered by clear processes, strong communication, and intelligent automation. Your mission is to make our production environment predictable, efficient, and increasingly autonomous through AI agents and automation.</p><h3><span><strong id="docs-internal-guid-fddd0210-7fff-8dbf-e1c2-773d411717eb">What You'll Do:</strong></span></h3><ul><li><p>Build clear and scalable processes: Create and maintain the core processes, documentation, onboarding materials, and communication flows that help the Creative Production team work smoothly as it grows.</p></li><li><p>Keep the team organised and aligned: Support the team’s weekly, monthly, and quarterly rhythm by coordinating check-ins, planning sessions, status updates, and follow-ups. Help make priorities, blockers, ownership, and next steps clear.</p></li><li><p>Improve cross-functional collaboration: Work closely with producers, strategists, platform teams, and other stakeholders to make sure information flows well, decisions are documented, and dependencies don’t get lost between teams.</p></li><li><p>Use AI and automation to reduce manual work: Identify repetitive operational tasks that can be automated or supported by AI agents, such as status tracking, reminders, reporting, meeting preparation, documentation, and follow-ups.</p></li><li><p>Partner with AI and MarTech teams to build smarter, more scalable workflows.</p></li></ul><h3>What We Expect From You:</h3><ul><li><p>Experience in operations, project management, production operations, business operations, or a similar role.</p></li><li><p>Comfortable with performance metrics (ROAS, success rate, delivery) and reconciling data.</p></li><li><p>Strong organizational skills and an ability to manage multiple workflows simultaneously.</p></li><li><p>Experience building processes, documentation, and operational systems from the ground up.</p></li><li><p>Excellent follow-through and attention to detail.</p></li><li><p>Strong communication skills and confidence coordinating across multiple teams and stakeholders.</p></li><li><p>A systems-thinking mindset: you naturally look for patterns, bottlenecks, and opportunities to improve how work gets done.</p></li><li><p>Curiosity and enthusiasm for AI, automation, and operational tooling.</p></li><li><p>Experience with Airtable, Notion, project management tools, AI agents, automation platforms, or similar operational systems is a strong plus.</p></li><li><p>English proficiency at B2 level or higher.</p></li></ul><h3><span><strong>Perks and benefits:</strong></span></h3><ul><li><p><span>Competitive salary package commensurate with experience;</span></p></li><li><p><span>Remote, in-office, and hybrid work opportunities;</span></p></li><li><p><span>The equipment you need to do your job;</span></p></li><li><p><span>A premium SIMPLE subscription;</span></p></li><li><p><span>21 days annual leave, plus bank holidays (those observed where you live);</span></p></li><li><p><span>Flexible hours. We focus on your results, not how long you spend at your desk.</span></p></li></ul><h3><strong>About our values:</strong></h3><ul><li><p><strong>Think deeper: </strong>We understand that in order to grow we need to make all our decisions reality-based and change our opinion based on what we learn. We appreciate data coming in various forms – quantitative and qualitative, feedback from users and colleagues, and strong and weak signals.We treat data as the main source for leveraging insights and expect people at every level to have conversations that start with data.</p></