P2P

Job Title: P2P Requisition ID: R027733 Job Description: Job Title: Sr. P2P Engagement & Governance Specialist Reporting To: Sr. Manager, P2P Governance and Engagement Department: Purchase to Pay (P2P) / Finance Operations Location: Remote Your Mission Are you passionate about being a part of a high performing global team that values collaboration, process excellence and innovation? Do you want to impact the Purchase to Pay industry and the direction of Purchase to Pay within Microsoft/ABK? The vision for ABK Purchase to Pay (P2P) at Microsoft is to provide frictionless end to end payment and calculation solutions that seek to reduce user time, allow our operations to scale, and move beyond being a cost center for the company. ABK P2P team manages approximately $3B of supplier payments annually. P2P operations are outsourced as managed service and the environment is rapidly transforming and expanding. The Senior P2P Engagement & Governance Specialist is responsible for end-end P2P operations within their functional area of expertise, ensuring best practices apply. This role requires engagement with Sr. stakeholders, Finance, Compliance, Procurement, Treasury and our Business Process Outsource partner. The optimal candidate should demonstrate excellent communication skills, thought-leadership capability, knowledge of industry best practices, ability to identify areas of improvement, proactively implement and lead change initiatives, strong collaboration skills, the ability to influence others and proven working experience in managing complex P2P and Accounts Payable processes in a fast-paced business environment. What you bring to the table Priorities can often change in a fast-paced environment like ours, so this role includes, but is not limited to, the following responsibilities: Govern outsourced P2P operations by monitoring KPIs, SLAs, and service delivery performance to ensure accountability and operational excellence Drive continuous improvement initiatives by identifying process inefficiencies, conducting root cause analysis, and implementing scalable solutions Partner with Finance, Procurement, Treasury, Compliance, and business stakeholders to ensure alignment of P2P operations with enterprise objectives Build and maintain strong controls environments while ensuring adherence to policies, procedures, and audit requirements Influence cross-functional partners and managed service providers to deliver against agreed operational outcomes without direct authority Develop and deliver training programs to business groups to improve understanding and adoption of P2P processes Monitor system performance and communication channels to ensure smooth end-to-end invoice and payment processing Lead or contribute to cross-functional process improvement initiatives and transformation projects Minimum Requirements Experience 4+ years of experience in business operations, finance operations, process management, program management, or process improvement Experience working within a Purchase-to-Pay (P2P) and/or Accounts Payable environment Proven experience managing or partnering with outsourced service providers or managed services Demonstrated experience in process improvement, operational governance, or workflow design Knowledge & Skills Bachelor’s degree in Business, Finance, or related field (or equivalent experience) Strong understanding of end-to-end P2P / AP processes and operational controls Proficiency in PowerPoint and ability to develop executive-level presentations Experience with data-driven decision-making and cross-functional communication Key Attributes Strong communicator with ability to influence across all levels of the organization Comfortable working in ambiguous, fast-changing environments Strong problem solver with ability to balance detail orientation and big-picture thinking Highly collaborative with strong stakeholder management skills Extra Points Experience Experience leading or supporting large-scale process transformation or global operational programs Experience working in complex, multi-stakeholder enterprise environments Prior experience in gaming, tech, or global entertainment companies Knowledge & Skills Six Sigma certification or formal process improvement training Familiarity with ERP systems and P2P tools/platforms Project management certification or formal project delivery experience Key Attributes Strong bias toward operational excellence and continuous improvement Proven ability to build trust and drive alignment across diverse stakeholders Our World Activision Blizzard, Inc., is one of the world's largest and most successful interactive entertainment companies and is at the intersection of media, technology and entertainment. We are home to some of the most beloved entertainment franchises including Call of Duty®, World of Warcraft®, Overwatch®, Diablo®, Candy Crush™ and Bubble Witch™. Our combined entertainment network delights hundreds of millions of monthly active users in 196 countries, making us the largest gaming network on the planet! Our ability to build immersive and innovative worlds is only enhanced by diverse teams working in an inclusive environment. We aspire to have a culture where everyone can thrive in order to connect and engage the world through epic entertainment. We provide a suite of benefits that promote physical, emotional and financial well-being for ‘Every World’ - we’ve got our employees covered! The videogame industry and therefore our business is fast-paced and will continue to evolve. As such, the duties and responsibilities of this role may be changed as directed by the Company at any time to promote and support our business and relationships with industry partners. We love hearing from anyone who is enthusiastic about changing the games industry. Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under-represented groups tend to not apply to jobs when they think