Product Manager, Agentic Commerce

Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions daily for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. Product Manager: Agentic Commerce Checkout.com http://Checkout.com is seeking a Product Manager to define and build the infrastructure layer that will underpin the next generation of AI-driven commerce. As AI agents become autonomous economic actors - browsing, deciding, and transacting on behalf of humans with no person present at the moment of payment - the payments stack requires a fundamental rethink. This role will own that rethink at Checkout.com http://Checkout.com. The successful candidate will develop and execute a comprehensive strategy and roadmap for Agentic Commerce as a standalone product line, building towards P&L ownership as the role matures. They will work across Vault, Network Tokens, Account Updater, Authentication, and Orchestration to extend Checkout.com http://Checkout.com’s existing credential infrastructure for agent-initiated payment flows, and will define the Know Your Agent (KYA) framework that makes those flows trustworthy, compliant, and commercially durable. This is a category-defining role. The agentic commerce protocol landscape - spanning OpenAI’s ACP, Google’s UCP, Visa TAP, Mastercard Agent Pay, and the Machine Payments Protocol - is forming now, and no standard has yet won. The window to establish Checkout.com http://Checkout.com as the protocol-agnostic infrastructure layer beneath all of them is open, and won’t stay open indefinitely. This PM will determine what that positioning means in product terms and execute against it. About you: - 3 - 5 years of product management experience, with demonstrable ownership of infrastructure or platform products. - Deep, working knowledge of the card payment stack: PSP and acquirer architecture, authorisation flows, tokenisation (network tokens, PSP tokens, delegated tokenisation), PCI DSS scope, and scheme integrations. - Familiarity with agentic AI systems - how large language model agents acquire and exercise permissions, tool use and planning loops, multi-agent orchestration - and the payment infrastructure gaps these create. - Data-driven: skilled at leveraging data and business insights to determine strategic priorities, build P&L models, and drive roadmap prioritisation and execution. - Customer-first: able to think from the merchant’s and developer’s perspective, balancing long-term infrastructure bets with immediate integration needs. - End-to-end mindset: structured and diligent in understanding all components required for a product to succeed - from technical architecture through commercial model to go-to-market. - Leadership: excellent at collaborating proactively with stakeholders across Engineering, Legal, Finance, Compliance, and commercial teams, with high EQ and strong influencing skills. - Effective communicator: able to simplify technically complex concepts for a wide range of audiences, from engineering teams to the CEO. Key responsibilities: Roadmap Development and P&L Ownership: - Lead the creation and maintenance of the Agentic Commerce roadmap for short, mid, and long-term objectives, anchored to P&L commitments. - Develop a strong understanding of the Agentic Commerce P&L and build towards ownership of revenue and cost inputs as the role matures, supporting executive reporting and investment cases. - Plan and document initiatives on a monthly, quarterly, and semi-annual basis to align with business goals and investment cycles. - Define the commercial model for agent-initiated payment flows, including pricing strategy across storage, lifecycle events, and per-transaction components. Protocol Strategy and Industry Standards: - Stay intimately familiar with the agentic commerce protocol landscape, including OpenAI ACP, Google UCP, Visa TAP, Mastercard Agent Pay, PayPal’s agentic flows, and the Machine Payments Protocol. - Determine Checkout.com http://Checkout.com’s participation posture across each protocol: where to be an active contributor, where to be a compliant integrator, and where to build abstraction to remain protocol-agnostic. - Represent Checkout.com http://Checkout.com at industry forums, scheme working groups, and standards bodies to shape protocol development in Checkout.com http://Checkout.com’s favour and ensure appropriate recognition as a participant. - Ensure our products comply with and leverage the latest authentication and identity standards as they apply to non-human payment principals. Know Your Agent (KYA) Framework: - Define and build Checkout.com http://Checkout.com’s trust and identity layer for agent-initiated transactions - covering agent identity verification, consent management, spending mandate enforcement, and liability attribution at point of transaction. - Work with Engineering, Legal, and Compliance to establish what agent identity means in practice within card scheme rails, under SCA requirements, and in the context of the EU AI Act. - Develop frameworks for how Checkout.com http://Checkout.com’s obligations as both a deployer of AI systems and a provider of agentic commerce infrastructure in