QA Analyst

We are Sports Interactive 🎮 The studio behind: ⚽ Football Manager. Founded in 1994, Sports Interactive became a wholly owned subsidiary of SEGA Europe in 2006. Based at the Here East technology hub in Stratford, East London, the SI team continues to expand as we bring our titles to an ever-growing audience across an increasing variety of platforms. To support our growth, we welcome the opportunity to connect with passionate people with the drive to match our ambitions and initiative to realise your individual potential. Job Title: QA Analyst Team: QA Reporting into: Associate QA Manager Working Model: Hybrid 2-3 days per week in Studio Location: Here East, Queen Elizabeth Olympic Park, London, E15 2GW Position Overview Sports Interactive are looking for a talented QA professional who wants to make the next step in their career. You will be responsible for executing the test strategy developed by senior QA for the product/area you will be assigned to. The successful candidate will be a dynamic and self-motivated individual, with excellent communication skills. Key Responsibilities Implement, and iterate on test plans and scripts Find bugs and estimate the severity of the issue, where possible. Execute exploratory and destructive testing as directed. Produce test progress reports to QA leads; highlighting any concerns or risks, as well as provide constructive feedback where required or requested; Provide ad-hoc assistance to assigned team where required to promote a bug prevention philosophy within the team, either through early and frequent testing, feedback, or other means; Liaise with Customer Service teams and/or stakeholders, investigate issues and/or bugs raised by players to ensure issues are correctly prioritised for fixing. Knowledge, Skills, and Experience Essential 2 years or more experience within QA, with games industry experience preferred; Excellent verbal and written communication skills for effective collaboration and communication with all studio development teams and external partners; Attention to detail, dynamic, curious and adaptable; Natural problem-solving skills; Strong interpersonal skills, demonstrating empathy where required and a desire for continuous improvement. Desirable Prior academic experience in a relevant games industry qualification and/or relevant practical experience in one or more of the following such as games or UI/UX design, art and/or animation. Working knowledge of various games hardware platforms and/or platform standards such as Microsoft Xbox, Sony PlayStation, Nintendo Switch, Streaming Platforms, iOS and Android; Relevant test certification (such as but not exclusive to ISTQB, ASTQB); Knowledge of different forms of functional and non-functional testing, automation and tools and how they can be applied to the test process. Benefits of Working at Sports Interactive: Private Healthcare and Dental Plans. A range of Gym Membership options through our Benefits partners. Travel Insurance for yourself and your family. Subsidised mental health, therapy, and coaching sessions are available. Access to our on-site physical and massage therapist services. Free access to games released under the SEGA Europe umbrella. Contributory Pension Scheme (up to 7% of annual salary). Regular events in collaboration with our partnered football clubs. Free onsite evening bar in our London HQ. A well-stocked breakfast bar with cereals, fruits, teas, and coffees. Multiple clubs and societies to join e.g., book club and art workshops. Your club’s shirt personalised upon passing probation. Trophies & gift cards for length of service milestones. Cupcakes delivered on your birthday. What is it like to work here? We approach everything with passion , whether that is making our mark on the football industries or doing our bit for the world around us. We want to share that outlook with everyone who shows up to work here each day. For us, talent wins games, but teamwork wins titles. All our roles require a level of Studio attendance to help us collaborate effectively and stay connected as a team. Collaboration is the key to constantly topping our best. Everyone's contribution counts, no matter which part of the business you are in. We encourage and support our people in driving your own growth and realising your full potential. But, more than anything else, we are a team. A team with a down-to-earth dynamic, that has a lot of fun doing what we do. And whether that’s technical tweaks or fine-tuning our creative process, everything is geared at producing the best game possible for our players. To do that, we need to be tenacious and ambitious and not be afraid of switching things up. It is these principles that have enabled us to produce a game that has defined year after year, and that will continue to push us for many more to come. We’re also a London Living Wage employer and boast one of the lowest staff turnover rates in the industry. We are proud to be an equal opportunities employer and encourage applications from any relevant candidate irrespective of sex, race, disability, age, sexual orientation, gender reassignment, marriage or civil partnership, pregnancy or maternity, religion, or belief. SI is proudly a Disability Confident Committed employer, and we are dedicated to ensuring our recruitment process is inclusive and accessible. Our studio has disabled access and facilities but please ensure you advise us if you require any other reasonable adjustments to be made to support you during the recruitment process. Our Values: Keep collaborating: Teamwork wins titles - Here, ideas belong to everyone, whatever department you’re part of. Collaboration lets us score more as a team than we could individually. Be flexible: We think fast and adapt faster. The football and entertainment worlds never stand still, so we keep progressing and switching things up to stay ahead. Stay Tenacious: We don’t overlook the details. Everything we do is about producing the best ga