Sales Development Representative - Retail & E-commerce

<p>We’re super excited to welcome our next teammate to our global Sales development team, focusing on the DACH region. This is not your typical high-volume sales development role. At Voyado, we work within a clearly defined niche - retail and e-commerce, and that changes everything! Instead of calling 100 random companies a day, you’ll deep-dive into a carefully selected group of brands, truly understand their business, and craft creative, thoughtful ways to connect with them.</p><p>If you’re curious about how e-commerce brands grow, love investigating companies and decision-makers, and enjoy combining strategy with creativity in your outreach, we’d love to hear from you!</p><h4><span><strong>About the role</strong></span></h4><p>At Voyado, driving new business is about relevance - not volume. As our SDR for DACH, your mission is to create meaningful new business opportunities within retail and e-commerce. You’ll be part of our Global Sales Development team and work closely with Sales, Marketing and Partner Managers to strategically expand our footprint in the region.</p><p><strong>You’ll become an expert in:</strong></p><ul><li><p><span>The retail and e-commerce landscape in the DACH region</span></p></li><li><p><span>The systems brands use (e.g. e-com platforms, CRM, loyalty tools)</span></p></li><li><p><span>Their growth ambitions and operational challenges</span></p></li><li><p><span>The people behind the brands - from CRM Managers to CMOs</span></p></li></ul><p>This role is part research, part strategy, part creativity, and part relationship-building. With a large focus on results and winning over new customers. 👊</p><h4><span><strong>What you’ll be up to</strong></span></h4><p><span><strong>Research-first prospecting</strong></span></p><ul><li><p><span>Identify and deeply understand selected retail and e-commerce brands in the DACH region</span></p></li><li><p><span>Map stakeholders, decision-makers and tech stacks</span></p></li><li><p><span>Spot triggers: expansion, rebranding, new markets, funding, platform changes</span></p></li></ul><p><span><strong>Strategic & creative outreach</strong></span></p><ul><li><p><span>Craft tailored outreach strategies per account (email, LinkedIn, events, cold-calls, gifting, partnerships)</span></p></li><li><p><span>Write sharp, relevant messaging that shows you’ve done your research</span></p></li><li><p><span>Experiment with creative ways to get attention and build trust</span></p></li></ul><p><span><strong>Market builder</strong></span></p><ul><li><p><span>Continue to strengthening Voyado's position on the retail & e-com map in the DACH region</span></p></li><li><p><span>Attend relevant events and build relationships in the ecosystem</span></p></li><li><p><span>Collaborate closely with Marketing and Sales on campaigns and account strategies</span></p></li></ul><p><span><strong>Structured execution</strong></span></p><ul><li><p><span>Use modern sales tech to plan, test and optimize your outreach</span></p></li><li><p><span>Work towards clear goals - and celebrate wins together</span></p></li></ul><p>Your onboarding will start with learning about our platform from the inside and out, so that you'll be able to effectively communicate our value proposition to decision makers in the retail industry. You'll become a true Voyado ambassador, often the first point of contact for new prospects and the one selling a vision, not a product.</p><h4><span><strong>Who are you?</strong></span></h4><p>You’re curious by nature. When you discover a new brand, you want to understand how they grow, who they target, and what systems they use. We are looking for a collaborative and motivated individual who enjoys building relationships and is excited about creating value through sales. We believe that you are all about providing a world-class customer experience and thrive in a fast-paced environment. In either way, you're a natural connector, a true team-player, eager to develop yourself in SaaS sales. At the same ‚time you're results driven and are motivated by working towards set up targets with a winning mentality.</p><p><strong>You probably:</strong></p><ul><li><p><span>Enjoy researching companies and connecting dots</span></p></li><li><p><span>Like writing and tailoring messages rather than sending templates</span></p></li><li><p><span>Thrive when you can combine structure with creativity</span></p></li><li><p><span>Are energized by building something in a focused market</span></p></li></ul><p>You’re a natural connector, a team player, and genuinely interested in retail, e-commerce and tech.</p><p><span><strong>Skills & Background</strong></span></p><ul><li><p><span>Excellent writing and communication skills - you know how to make messagin