Senior Account Executive - Champion AI

Company Description QAD is building a world-class SaaS company, providing enterprise software solutions globally. We are a virtual-first company, enabling our team to work primarily from home, while fostering a collaborative culture focused on growth, innovation, and well-being. We value diversity and strive for an inclusive environment where everyone feels empowered to contribute to our success. Job Description About the Opportunity We are a PE-backed, enterprise SaaS company specializing in ERP, supply chain and AI solutions for manufacturers. With significant investment and a clear mandate for expansion, we are seeking a high-impact Senior Account Executive based in the Midwest, Central, or Eastern U.S. and located near a major airport. This is a rare opportunity for a seasoned Senior Account Executive who thrives in a fast-moving, performance-oriented environment and is ready to make a measurable mark on a company at an inflection point. You will be armed with both QAD's 30-year industry pedigree and a genuinely differentiated, agentic AI solution reshaping how manufacturers operate. This role is dedicated entirely to driving expansion within our existing customer base and partnering with your Customer Success Manager to drive adoption and value. QAD | Redzone: 30+ Years of Manufacturing Domain Expertise QAD has spent over three decades earning deep trust within the industries it serves. Unlike horizontal ERP vendors, QAD was purpose-built for manufacturing—giving our sales team a genuine, defensible advantage rooted in domain expertise, long-tenured customer relationships, and proven outcomes across the verticals that matter most: Discrete Manufacturing · Automotive · Life Sciences · Food & Beverage · High Tech · Consumer Products AI-POWERED Champion AI — The Future of ERP Champion AI is QAD's embedded, agentic artificial intelligence solution, purpose-built for the manufacturing floor and back office. By combining 30+ years of manufacturing domain knowledge with modern AI, Champion delivers predictive insights, intelligent automation, and real-time decision support that help manufacturers move faster, waste less, and respond to disruption before it becomes a crisis. Champion AI is the Champion Advantage—redefining what ERP can do and giving our customers a decisive competitive edge. What You Will Own We have a strategic opening for a Senior Account Executive at a pivotal moment for QAD. You will own the commercial growth relationship for our active customer base, specifically driving expansion of our Champion AI agents, upgrading to our Adaptive ERP platform on AWS, selling into new sites or divisions and cross-selling our entire suite. You will lead end-to-end deal progression within existing customer accounts—uncovering whitespace, demonstrating the value of AI, and closing complex expansion deals. Key Responsibilities: Drive Existing Customer Expansion: Own the end-to-end sales cycle from upsell identification to closure for QAD’s Champion AI agents, upgrading to our Adaptive ERP platform on AWS and cross-selling our entire suite of products within our existing active customer base. Account Growth & Whitespace Analysis: Target and pursue expansion opportunities within existing active customers to maximize the adoption of our AI solutions. Formulate AI Business Cases: Drive deep client engagement within existing accounts, leading meetings to uncover operational pain points and establishing the business case for agentic AI. Collaborate on Account Strategy: Partner closely with Customer Success Managers (CSMs) through a regular cadence of touchpoints (e.g., joint account planning) to ensure alignment and identify expansion triggers. Manage Complex Expansion: Own commercial engagement for high-value cross-sell opportunities within strategic accounts. Relationship Management: Maintain and foster deep relationships with executive sponsors and key stakeholders across your assigned customer portfolio. Pipeline & Value Narratives: Maintain accurate forecasting, pipeline health, and deal hygiene in the CRM. Capture expansion success stories to help shape marketing and enablement materials. Qualifications What We Are Looking For Proven Performer: 6–8 years of experience selling SaaS complex solutions, with a proven track record of over quota achievement. Account Management Background: Extensive experience in a customer account executive or expansion role; you know how to navigate existing corporate structures, build executive and business relationships, and expand account value (not a net-new hunter profile). AI Sales Acumen: A strong understanding of how to sell AI capabilities, position the value of agentic AI, and build business cases around predictive insights and intelligent automation. Tech-Savvy Practitioner: Demonstrated experience using AI tools within your own sales workflows and da