Senior NICE CXone Developer

High Tech Genesis Ottawa, Canada Publicerat 22 juni 2026
permanentonsitesenior
WE'RE HIRING! At HTG, you’ll push boundaries with the latest tech and collaborate with a team that loves what they do. Be part of a design services company that is amongst the companies that lead the world in technology and innovation. Your next chapter starts here.    We are seeking a Senior NICE CXone Developer to support IT, Security, and Business teams in designing, developing, and optimizing contact center solutions. The environment includes a single business unit and does not use VCS. In this role, you will: Design and build IVR call flows and routing logic using NICE CXone Studio Develop and maintain API integrations (CRM, payment systems, web services) Configure ACD, skills, queues, and agent profiles Support testing cycles and deployments across DEV, UAT, and PROD Troubleshoot call routing, scripting, and platform issues Create and maintain technical documentation and call flow diagrams Collaborate with internal business, IT, and security teams, as well as vendor partners

Findigo hittar jobben och fyller i ansökan. Du klickar Skicka.

Visa jobbet och ansök

Ursprunglig annons: jobs.hightechgenesis.com