Sr. SME Relationship Manager

Maintaining a deep knowledge of Lendo’s products and services. Building and maintaining strong relationships with prospective and existing clients. Researching and pursuing new business opportunities. Conducting regular site visits and e-meetings with clients. Identifying clients' needs and requirements and proposing suitable solutions. Providing clients with comprehensive product/service consultations and guiding their decision-making process. Upselling and cross-selling products/services to clients. Resolving complaints and issues efficiently and in a timely manner. Meeting sales/revenue targets. Ensuring client satisfaction.