Warehouse Supervisor

Do you enjoy leading warehouse operations and motivating teams to deliver excellent service? Are you organised, proactive, and confident managing a busy operation where safety, accuracy, and customer service are key? If so, you could be the newest addition to our team as a Warehouse Supervisor. Be part of the movement – and play your part. About the role Working Monday to Friday, 08:30–17:00, you'll take responsibility for the smooth day-to-day running of warehouse operations, ensuring all inbound and outbound freight is handled safely, accurately, and efficiently. You'll lead a team of colleagues, coordinate operational activities, and work closely with planning and customer-facing teams to deliver high service standards. You will be responsible for: Supervising all Goods In and Goods Out activities, ensuring freight is checked, scanned, labelled, loaded, and dispatched correctly Planning and coordinating daily warehouse activities to achieve operational and customer deadlines Allocating work effectively across the team based on priorities, volumes, and individual competencies Managing stock control processes, investigating discrepancies, damages, and service issues, and implementing corrective actions where required Producing operational documentation including load plans, manifests, transport paperwork, and warehouse records Leading, coaching, and developing colleagues to achieve safety, quality, and productivity targets Driving continuous improvement initiatives while promoting high standards of Health & Safety throughout the warehouse About you You'll have a strong understanding of Goods In and Goods Out processes, warehouse operations, and stock control, along with a valid Counterbalance Forklift Licence. Experience managing freight movements, producing operational documentation, and coordinating workloads in a fast-paced environment is essential. You'll be confident using Microsoft Office applications, particularly Excel, Outlook, and Teams, and ideally have experience working with Warehouse Management Systems (WMS). Knowledge of transport and logistics operations would be advantageous, alongside qualifications such as IOSH, First Aid, Manual Handling, or a logistics-related qualification. You'll thrive in this role if you're highly organised and comfortable managing multiple priorities simultaneously. A strong communicator and natural problem-solver, you'll take ownership of challenges and make decisions confidently. You'll be customer-focused, approachable, and passionate about maintaining high standards of safety, service, and operational performance. Someone who enjoys improving processes, supporting colleagues, and leading by example will fit perfectly within the team. We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join. Working at DFDS Join the movement and grow with us. We offer an extraordinary work environment that requires a special bond with your colleagues While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed. Now about what we can give you. You’ll be able to access some fantastic benefits such as: Life assurance cover Contributory company pension scheme Holiday Purchase Scheme Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips Full employee assistance programme including: Proactive financial, emotional, mental, and physical health care sup